Andy Fuller - works at 'Design Ball' based in Bath.
Andy works mainly on brand identity and logo designs (which is what I would like to focus on).
His company consists of just him but he uses associates for certain tasks.
He explained how it used to get frustrating not being able to extract exactly what the client was hoping for so instead he puts together a questionnaire for them, which is really efficient, useful and sets the professionalism.
This is certainly something I will consider doing with my clients - this makes it easier for both you and them to understand where each of you are coming from and what your objectives are.
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